This Privacy Policy explains how we collect, use, and protect your personal information when you access or use ukete.org. It also outlines your rights regarding your data. Please read carefully before using our services.
- GENERAL INFORMATION 1
- WHAT DATA DO WE COLLECT? 2
- HOW LONG DO WE STORE YOUR DATA? 4
- HOW DO WE SHARE YOUR DATA? 5
- HOW DO WE SECURE YOUR DATA? 6
- YOUR DATA RIGHTS AND MANAGEMENT 6
1. GENERAL INFORMATION
This section provides information about ukete.org, our company, and this Privacy Policy.
1.1 Privacy Policy scope. This Privacy Policy governs how personal data of users (“you” and “your”) is collected, processed, and stored by ukete.org and its affiliated services.
1.2 Third-party services. This policy does not apply to third-party websites, apps, or services linked or integrated with ukete.org. We are not responsible for third-party data practices. Please review their policies directly.
1.3 Data controller. ukete.org is operated by YOYO TRAVELS, located at Office 1201, Nassima Tower, Sheikh Zayed Road, Dubai, UAE, license no. 916968 (“we,” “us,” “our”).
1.4 About ukete.org. Our platform facilitates online UK ETA applications and may offer related services such as hotel bookings, airline tickets, and holiday packages.
1.5 Children’s privacy. ukete.org is not intended for users under 18. We do not knowingly collect personal data of minors. Parents or guardians can use our services on behalf of minors, but minors cannot submit UK ETA applications directly.
1.6 Effective date. This Privacy Policy is effective from the date indicated and remains in force until updated or replaced.
1.7 Policy updates. We may modify this Privacy Policy periodically to reflect changes in laws, services, or business practices. Updates take effect when posted, and we may notify you if your email is on record.
2. WHAT DATA DO WE COLLECT?
Details on the types of data we collect, its purpose, and how it is obtained.
2.1 Data sources. We collect data from:
- Directly from you: Information you submit via application forms, inquiries, or other communications.
- Through your activity: Usage data collected automatically, such as cookies, analytics, and technical logs.
- Third-party sources: Data from partners or services you have previously interacted with, where legally permitted.
2.2 Personal data collected. We collect only the necessary data for processing applications, payments, and communications.
- Application forms: Name, passport details, travel dates, email, phone, and address.
- Payments: Billing address and transaction data. Card details are never stored, shared, or sold.
- Inquiries: Name, email, phone, and message content.
2.3 Cookies and analytics. We use cookies and tracking to improve services, prevent fraud, and provide personalized experiences.
2.4 Sensitive information. Only collected if voluntarily provided by you.
2.5 Optional data refusal. Not providing personal data may limit our ability to deliver services.
2.6 Analytics data. Device type, IP address, browser, and online behavior may be collected for service improvement.
2.7 Purpose of analytics. Used for service enhancement, user engagement measurement, and security monitoring.
2.8 Feedback. Records of feedback may be stored in anonymized form.
2.9 Aggregate data. De-identified data may be used for research, reporting, or analytics purposes.
2.10 Newsletters. You may opt-in to receive marketing emails, which you can unsubscribe from at any time.
2.11 Transactional communications. Service-related emails, like order confirmations, are sent as needed.
3. HOW LONG DO WE STORE YOUR DATA?
Data retention period and deletion.
3.1 Personal data. Stored only as long as necessary for processing applications or as legally required.
3.2 Non-personal data. Retained for business analytics and legal obligations.
3.3 Legal retention. Data may be kept for the period required under applicable laws.
4. HOW DO WE SHARE YOUR DATA?
Information on who may access your data.
4.1 Service providers. Personal data may be shared with entities like hosting providers, payment processors, and email services.
4.2 Data processors. Includes UK authorities, Stripe, and analytics/marketing partners.
4.3 International transfers. Data may be transferred to other countries with adequate protections.
4.4 Non-personal data. Can be shared freely, as it does not identify users.
4.5 Legal obligations. Data may be disclosed to authorities as required by law.
5. HOW DO WE SECURE YOUR DATA?
Security measures to protect your data.
5.1 Technical and organizational safeguards. Includes encryption, access control, secured networks, and password policies.
5.2 Security incidents. We implement reasonable steps to mitigate breaches but cannot guarantee absolute security.
6. YOUR DATA RIGHTS AND MANAGEMENT
How you can manage your personal data and exercise your rights.
6.1 Your rights. Access, correction, deletion, restriction, portability, objection, consent withdrawal, and complaints.
6.2 Exercising rights. Contact us with requests; identification may be required. We respond within 30 days.
6.3 Complaints. Contact us first; if unresolved, you may contact your local data protection authority.
